Tech Support for your business
I completely trust Cloud Made Simple to mange my companies IT requirements – Steve Poole Managing Director Segue Pty Ltd
YTD Positive Feedback
YTD Ticket Resolution to SLA
YTD Hosting Server Uptime
Why businesses outsource their IT Services to CMS
Instead of One or more people in your company getting bogged down with ongoing IT requests we will handle all your IT concerns. Your staff can just call us directly
Your company has cybersecurity concerns and would like to have experts ensuring your business is protected and complies with industry standards.
Your business is using various IT software and systems and would just like to uncomplicate and streamline things.
Outsourcing your IT services to us gives you access to a team of experts who are familiar with the latest technologies and best practices in the field.
Outsourcing your IT services to us can save your company money by avoiding the need to invest the cost of hiring and training in-house IT staff.
Our Customers
Cloud Made Simple provides IT solutions and support
Our Commitment
At The Cloud Made Simple, we understand the importance of quick and responsive support. That’s why we strive to answer the phone within 30 seconds, 90% of the time. Our dedicated support team is available 24/5 to provide expert assistance, ensuring seamless and efficient communication with our customers.
Our commitment to delivering fast and effective support is reflected in our goal to resolve 90% of tickets within 8 hours. Our experienced and knowledgeable support team uses advanced systems and processes to quickly diagnose and resolve any issues, minimizing downtime and maximizing productivity.
At The Cloud Made Simple, we take security very seriously and always put it first. Our team of experts implement robust security measures and stay up-to-date with the latest threats to ensure the protection of your valuable data and information. Trust in our commitment to providing a secure and reliable cloud experience, putting your security at the forefront of our priorities.
At The Cloud Made Simple, we see ourselves as an extension of your team, providing IT expertise, support, and commitment. From cloud hosting to 24/5 technical support, we are dedicated to delivering seamless and efficient technology solutions to meet your business needs. Trust in our commitment to becoming your trusted IT partner, providing the support and resources you need to succeed.
Support Plans
We have a Support plan for every business, no matter your size or complexity. We charge a flat fee based on a company’s size, allowing your business to plan ahead without worrying about extra IT management costs.
CMS Essential Support
All companies require a basic level of IT Support to keep their business functioning properly. With CMS Essential we provide business critical security, software and infrastructure support.
CMS VIP Support
We are your IT department. Free yourself from the responsibility of dealing with your business IT concerns. CMS VIP offers complete IT support for your company. Includes complete desktop support, security management, pro-active network monitoring and patching, network support and much more.
CMS Tier 2 Support
For companies that already have an internal IT Department but require extra resources, or have specific skill shortages.
Contact US for a FREE consultation to discuss scope of works and pricing