Privacy Policy

Last updated: 01/07/2025

This Privacy Policy explains how Simple iD Pty Ltd (Australia), Simple iD Limited (New Zealand), and Simple iD Limited (United Kingdom) (collectively referred to as “Simple iD”, “Cloud Made Simple”, “we”, “us”, or “our”) collect, use, disclose, and safeguard your personal information. This applies specifically to your use of our AI Consulting services via our website: https://cloudmadesimple.com/aiconsulting

1. Who We Are

  • Simple iD Pty Ltd – Australia
  • Simple iD Limited – New Zealand
  • Simple iD Limited – United Kingdom

All trading under the brand Cloud Made Simple, delivering IT and AI consulting services to small and medium businesses across Australia, New Zealand, and the UK.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact information – Name, email address, phone number, company name, region.
  • Interactions – When you fill out forms, sign up for courses, contact us, or respond to emails.
  • Usage data – IP address, browser type, pages visited (collected through cookies and analytics tools).
  • Marketing preferences – If you subscribe to communications or request information.

3. How We Use Your Information

We use your information to:

  • Deliver AI consulting and related services.
  • Provide access to training content and updates.
  • Communicate with you about your inquiries or support requests.
  • Send relevant updates, insights, or marketing (you can opt out anytime).
  • Improve our services based on user behaviour and feedback.
  • Fulfil legal and regulatory obligations in each jurisdiction.

4. How We Share Your Information

We may share your data with:

  • Trusted service providers (e.g., Microsoft 365, Mailchimp, analytics tools).
  • Our internal teams across Australia, New Zealand, and the UK to serve you effectively.
  • Regulatory authorities if required by law.

We do not sell or rent your personal information to third parties.

5. Cross-Border Transfers

Your data may be accessed or stored in Australia, New Zealand, the UK, or other countries where our providers operate. We take steps to ensure any transfers comply with local data protection laws (e.g., GDPR in the UK, APPs in Australia, NZ Privacy Act).

6. How We Protect Your Information

We use industry-standard security measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure. This includes encrypted storage, access controls, and staff training.

7. Your Rights

Depending on your country of residence, you have rights to:

  • Request access to or correction of your data.
  • Withdraw consent or request deletion (subject to legal requirements).
  • Lodge a complaint with a local data protection authority.

To exercise any rights, contact us via support@cloudmadesimple.com.

8. Cookies and Tracking Technologies

Our site uses cookies and tools like Google Analytics to help us understand usage patterns and improve the experience. You can manage cookie settings in your browser.

9. Third-Party Sites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The current version will always be available at: https://cloudmadesimple.com/aiconsulting/privacy

11. Contact Us

For any privacy-related questions or concerns, contact:

Cloud Made Simple (All Regions)